Kevin Shannon Kites

327 N Hanover St
Carlisle, Pennsylvania
17013-1998, USA

phone 717.243.7913
shannonkites.com

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Kevin Shannon Kites Doing business as Carlisle Kiteworks If you have any questions, comments, or would like to place an order, please contact me: Email: kitework@comcast.net Phone: (717) 243-7913 between 11:00 AM and 5:00 PM Eastern time FAX: (717) 249-5085 Address: Kevin Shannon Kites 327 North Hanover Street Carlisle, PA 17013 How to order Almost all of my kites are made to order. Because of this, your order may take up to 8 weeks to produce, depending on my current backlog of orders. I like to talk to the customer to verbally confirm the details of the order. Custom kites require a deposit before work begins with balance due upon completion. Regular kites require payment right before shipment. Payment methods include checks, money orders, Visa, and MasterCard. This is not a secure site, so I need to contact you for your card information. Please provide us with the following information: How to Reach You: Name and Shipping Address Billing Address (if different) Telephone and Email address Method of Payment: Payment can be made by credit card (Visa/MasterCard with expiration date & security code). I also accept checks, money orders. Please make checks payable to Kevin Shannon Kites What You Want: The name or description of the products you want. Duties and Taxes: You are responsible for all taxes or international import duty, if applicable. PA residents must include 6% sales tax.. Pricing Errors: I reserve the right to correct any pricing errors. If one should occur, I will contact you before shipping your order Shipping: I ship by US Post Priority Mail and UPS. Other methods are available .If you have a preference, please let me know when you place your order. If you need expedited shipping (overnight or 3-day), please let me know that as well. All orders are shipped insured. Shipping & Handling ground rates (as of 6-1-2008) are as follows: up to $100.....$10 $101-$200....$16 $201-$300....$22 $301-$400....$28 $401-$500....$34 over $500......Free I can ship just about anywhere. I will quote international shipping charges for your approval before your order ships. Shipping Damage: If anything I ship you is lost or damaged in transit, please let me know immediately. Please keep ALL packing materials for inspection. I will process the claim and replace your purchase a.s.a.p. General Ordering Information Privacy: I value you as a customer and respect your privacy. The personal information you provide is used only to properly complete your order. I will use your email address for correspondence concerning your order. I do not provide your personal information to other companies. You can submit your order or questions by email. However, if for any reason you should feel uncomfortable ordering through my Web site, I can be reached by phone at (717) 243-7913. (11 a.m. to 5 p.m. Eastern). Orders are also accepted by fax at (717) 249-5085, which is available 24 hours a day. If paying by personal or business checks, please allow 10-15 days mail delivery and check clearing before I ship your order Returns and Warranties: I do not want you to have anything from Kevin Shannon Kites that you aren't completely happy with.


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